What is a repeat consultation and why does my pet need one?

It is a follow-up appointment for a problem we are already treating. Rechecks matter: they are how we find out whether treatment is working, catch side effects early, and avoid carrying on with something that is not helping.

How much does it cost?

Less than a first consultation. The exact fee is published on our price list.

How do I know which appointment to book?

If it is the same problem we have already seen your pet for, book a repeat consultation. If it is something new, book a first consultation. If you are not sure, ring us and we will work it out with you – it is better to book the right length of appointment than to run out of time.

Do I need to bring anything?

Bring any medication your pet is currently on, in its packaging, and tell us honestly how much of it has actually gone in. Pets are good at not swallowing tablets, and it changes what we recommend.

Included

First consultation – up to 12 standard vet appointments a year, in person or by video, shared with repeat consultations
Repeat consultation – up to 12 standard vet appointments a year, in person or by video, shared with first consultations
Nurse consultation – up to 12 nurse appointments a year

No preventative care or discounts. Fair use applies.

Included

Vaccinations booster (including consultation) – annual health check and booster vaccinations where appropriate
Vaccination for kennel cough (including consultation) – where appropriate
Repeat consultation – 1 in-person appointment plus 2 video appointments a year

Discounted

Nurse consultation – 10% off
Basic urine screen (including urine dipstick and measurement of specific gravity) – 10% off
Pre-surgical/pre-anaesthetic blood test – 10% off
Dental assessment (initial examination of mouth, scale and polish) – 10% off
Castration – 10% off
Spay (traditional/open) – 10% off
Spay (laparoscopic/keyhole) – 10% off
X-ray (including sedation/general anaesthesia and three images) – 10% off
Ultrasound (abdominal, single organ) – 10% off
Ultrasound (echocardiogram) – 10% off
Cytology test (ear swab) – 10% off
Cytology (fine needle aspiration) – 10% off
Physiotherapy session – 10% off
Laser therapy session – 10% off
Microchipping – 10% off
Nail clipping – 10% off
Anal gland expression – 10% off
Vaccinations primary course (including consultation) – 10% off

Discounts exclude cruciate surgery and third-party costs such as external laboratory fees.

Included

Vaccinations booster (including consultation) – annual health check and booster vaccinations where appropriate
Repeat consultation – 1 in-person appointment plus 2 video appointments a year

Discounted

Nurse consultation – 10% off
Basic urine screen (including urine dipstick and measurement of specific gravity) – 10% off
Pre-surgical/pre-anaesthetic blood test – 10% off
Dental assessment (initial examination of mouth, scale and polish) – 10% off
Castration – 10% off
Spay (traditional/open) – 10% off
X-ray (including sedation/general anaesthesia and three images) – 10% off
Ultrasound (abdominal, single organ) – 10% off
Ultrasound (echocardiogram) – 10% off
Cytology test (ear swab) – 10% off
Cytology (fine needle aspiration) – 10% off
Physiotherapy session – 10% off
Laser therapy session – 10% off
Microchipping – 10% off
Nail clipping – 10% off
Anal gland expression – 10% off
Vaccinations primary course (including consultation) – 10% off

Discounts exclude cruciate surgery and third-party costs such as external laboratory fees.

Included

Vaccinations booster (including consultation) – annual health check and booster vaccinations where appropriate
Repeat consultation – 1 in-person appointment plus 2 video appointments a year

Discounted

Nurse consultation – 10% off
Basic urine screen (including urine dipstick and measurement of specific gravity) – 10% off
Pre-surgical/pre-anaesthetic blood test – 10% off
Dental assessment (initial examination of mouth, scale and polish) – 10% off
Castration – 10% off
Spay (traditional/open) – 10% off
X-ray (including sedation/general anaesthesia and three images) – 10% off
Ultrasound (abdominal, single organ) – 10% off
Ultrasound (echocardiogram) – 10% off
Cytology test (ear swab) – 10% off
Cytology (fine needle aspiration) – 10% off
Physiotherapy session – 10% off
Laser therapy session – 10% off
Microchipping – 10% off
Nail clipping – 10% off
Anal gland expression – 10% off
Vaccinations primary course (including consultation) – 10% off

Discounts exclude cruciate surgery and third-party costs such as external laboratory fees.

Included

Vaccinations booster (including consultation) – annual health check and booster vaccinations where appropriate
Vaccination for kennel cough (including consultation) – where appropriate
First consultation – unlimited standard vet appointments (fair use applies)
Repeat consultation – unlimited standard vet appointments (fair use applies)
Nurse consultation – unlimited nurse appointments (fair use applies)

Discounted

Basic urine screen (including urine dipstick and measurement of specific gravity) – 20% off
Pre-surgical/pre-anaesthetic blood test – 20% off
Dental assessment (initial examination of mouth, scale and polish) – 10% off
Castration – 10% off
Spay (traditional/open) – 10% off
Spay (laparoscopic/keyhole) – 10% off
X-ray (including sedation/general anaesthesia and three images) – 10% off
Ultrasound (abdominal, single organ) – 10% off
Ultrasound (echocardiogram) – 10% off
Cytology test (ear swab) – 10% off
Cytology (fine needle aspiration) – 10% off
Physiotherapy session – 10% off
Laser therapy session – 10% off
Microchipping – 10% off
Nail clipping – 10% off
Anal gland expression – 10% off
Vaccinations primary course (including consultation) – 10% off

Everything in Essentials, plus unlimited appointments. Discounts exclude cruciate surgery and third-party costs such as external laboratory fees.

Included

Vaccinations booster (including consultation) – annual health check and booster vaccinations where appropriate
First consultation – unlimited standard vet appointments (fair use applies)
Repeat consultation – unlimited standard vet appointments (fair use applies)
Nurse consultation – unlimited nurse appointments (fair use applies)

Discounted

Basic urine screen (including urine dipstick and measurement of specific gravity) – 20% off
Pre-surgical/pre-anaesthetic blood test – 20% off
Dental assessment (initial examination of mouth, scale and polish) – 10% off
Castration – 10% off
Spay (traditional/open) – 10% off
X-ray (including sedation/general anaesthesia and three images) – 10% off
Ultrasound (abdominal, single organ) – 10% off
Ultrasound (echocardiogram) – 10% off
Cytology test (ear swab) – 10% off
Cytology (fine needle aspiration) – 10% off
Physiotherapy session – 10% off
Laser therapy session – 10% off
Microchipping – 10% off
Nail clipping – 10% off
Anal gland expression – 10% off
Vaccinations primary course (including consultation) – 10% off

Everything in Essentials, plus unlimited appointments. Discounts exclude cruciate surgery and third-party costs such as external laboratory fees.

Included

Vaccinations booster (including consultation) – annual health check and booster vaccinations where appropriate
First consultation – unlimited standard vet appointments (fair use applies)
Repeat consultation – unlimited standard vet appointments (fair use applies)
Nurse consultation – unlimited nurse appointments (fair use applies)

Discounted

Basic urine screen (including urine dipstick and measurement of specific gravity) – 20% off
Pre-surgical/pre-anaesthetic blood test – 20% off
Dental assessment (initial examination of mouth, scale and polish) – 10% off
Castration – 10% off
Spay (traditional/open) – 10% off
X-ray (including sedation/general anaesthesia and three images) – 10% off
Ultrasound (abdominal, single organ) – 10% off
Ultrasound (echocardiogram) – 10% off
Cytology test (ear swab) – 10% off
Cytology (fine needle aspiration) – 10% off
Physiotherapy session – 10% off
Laser therapy session – 10% off
Microchipping – 10% off
Nail clipping – 10% off
Anal gland expression – 10% off
Vaccinations primary course (including consultation) – 10% off

Everything in Essentials, plus unlimited appointments. Discounts exclude cruciate surgery and third-party costs such as external laboratory fees.

Discounted

Out-of-hours consultation – £120 a visit for members, or £108 if you also have a Friends of Westport plan

Must be set up during normal daytime hours, before an emergency.

Pet Repeat consultation

For Dogs, Cats, Rabbits, Guinea pigs, Small Rodents (Hamsters, Rats, Gerbils, etc.), Ferrets · Consultation & preventative care

A repeat consultation is a shorter follow-up for a problem we are already treating. It is the appointment for checking whether treatment is working, adjusting a dose, or taking the next step in a plan we have already agreed.

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About Repeat consultation in pets

Once we have seen your pet for a problem, the follow-up appointments are usually repeat consultations. They are shorter than a first consultation because we already know the history – the job now is to see how your pet has responded and decide what happens next.

When this is the right appointment

Checking how your pet has got on with a new medication.
Rechecking a wound, an ear, an eye or a skin problem.
Reviewing a long-term condition such as arthritis, diabetes or a heart problem.
Taking the next step in a plan we have already talked through with you.

When it is not

If your pet has a new and unrelated problem, book a first consultation instead – the vet needs the longer appointment to examine them properly and take a fresh history.

What it costs

Repeat consultations are charged at a lower rate than a first consultation. The current fee is on our price list, alongside everything else we charge for.

Price

Includes VAT. For a typical case – if your pet needs more, we will tell you the cost before we start.

See it on our price list

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Health plans

Our health plans spread the cost of routine care over the year and add discounts on other treatments.

Compare health plans

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Pet Repeat consultation

About Repeat consultation in pets

When this is the right appointment

When it is not

What it costs

Common questions

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